Terms and Conditions

Welcome to Cuoll.com. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding with your purchase or any interaction on our site.

1. General Information

1.1. Website Owner: Cuoll.com is an e-commerce platform specializing in water filtration solutions for customers in the USA and Canada.
1.2. Acceptance: By using this website, you accept all terms and conditions as outlined herein. If you do not agree, please discontinue using the site.

2. Products and Services

2.1. Product Descriptions: We make every effort to ensure product descriptions and images are accurate. However, slight variations in appearance, color, or specifications may occur.
2.2. Availability: All products are subject to availability. We reserve the right to discontinue any product without prior notice.
2.3. Pricing: Prices are listed in USD and are subject to change without notice.

3. Orders and Payment

3.1. Order Acceptance: An order is considered accepted when you receive a confirmation email. We reserve the right to cancel or refuse any order for any reason.
3.2. Payment: Payments must be made through the methods provided on our website. All transactions are secure and encrypted.
3.3. Taxes and Fees: Applicable taxes and shipping charges will be added to your total order amount at checkout.

4. Shipping and Delivery

4.1. Delivery Locations: We currently ship to addresses in the USA and Canada only.
4.2. Shipping Times: Estimated delivery times are provided during checkout but may vary due to unforeseen circumstances.
4.3. Responsibility: Once a package is handed over to the shipping carrier, Cuoll.com is not liable for delays, damages, or loss caused during transit.

5. Returns and Refunds

5.1. Eligibility: Products may be returned within 30 days of purchase if they are unused, in original packaging, and accompanied by proof of purchase.
5.2. Non-Returnable Items: Customized or final sale items are not eligible for returns.
5.3. Refunds: Approved returns will be refunded to the original payment method, excluding shipping fees.

6. Intellectual Property

6.1. Ownership: All content on Cuoll.com, including text, graphics, logos, and images, is the property of Cuoll.com or its licensors and is protected by intellectual property laws.
6.2. Restrictions: Unauthorized use, reproduction, or distribution of any content from the website is strictly prohibited.

7. Limitation of Liability

7.1. No Warranty: Cuoll.com provides products and services “as is” without any guarantees or warranties, express or implied.
7.2. Liability: Under no circumstances shall Cuoll.com be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and Canada, depending on the location of the transaction.

10. Changes to Terms

Cuoll.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: caihuifan168@gmail.com